AI Front Desk
Catches every call and text, books the job, and replies to the customer — before your competitor even sees the missed call.
AI-native · lead → quote → dispatch → invoice
Never miss a call.
Never miss a job.
The all-in-one, AI-native platform for any service business — from a solo operator to fifty crews. Mallet answers the calls, builds the quotes, dispatches the work, and gets you paid — for half the price of the software you're using today.
Demo coming soon
Most jobs are won or lost before you pick up.
27%
of calls to home-service businesses go unanswered
Invoca, 2025
100×
harder to reach a lead at 30 minutes than at 5
MIT / InsideSales Lead Response study
55%+
of customers expect a reply within the hour
Jobber, 2026 Home Service Trends report
Mallet answers every one of them — instantly, day or night.
Jobber, Housecall Pro, and ServiceTitan added AI. Mallet was built around it.
Titan Intelligence (2022), Housecall's AI Team (2024), Jobber Copilot (2024) — AI bolted onto platforms built years earlier. Mallet is AI-first from the ground up.
Field updates, by text
Your crew already knows how to text.
No app to learn, no forms to fight. Your techs just text Mallet from the truck — and Mallet updates the job, logs the time, and drafts the invoice. The office sees it the second it happens.
- Add notes and photos from any phone
- Log hours without touching a timesheet
- Mark a job done — the invoice drafts itself
Built-in AI
Three hires you don't have to make.
AI Estimating
A photo or a sentence in, a clean Good / Better / Best quote out — priced straight from your own pricebook.
AI Dispatch
Routes the right tech to the right job and keeps the day full — no whiteboard, no group texts, no gaps.
One platform, the whole operation
Everything the office runs — in one login.
Owners juggle four apps a day, and nearly a third use five or more. Mallet replaces the whole stack. — Slack, 2024
CRM & pipelineEvery lead, customer, and job in one place.
Quotes & estimatesGood / Better / Best from your pricebook.
Invoicing & Tap-to-PayGet paid on-site or with card-on-file.
Customer financingOffer monthly plans at the point of sale.
QuickBooks syncYour books stay current automatically.
Timesheets & payrollHours roll straight into pay.
Automated remindersFewer no-shows, less phone tag.
Review requestsTurn finished jobs into 5-star reviews.
Memberships & recurringRecurring service plans on autopilot.
Dispatch boardThe whole day, drag-and-drop simple.
Shared notes feedOffice and crew, one thread per job.
One business numberCalls and texts route to the right tech.
Why shops pick Mallet
Better than the tools you already know.
One tool, not five
Scheduling, dispatch, quoting, invoicing, payroll, and the front office — all in one login.
Scales with you
Run one truck or fifty. Stupidly simple to start, deep enough for the biggest shops in town.
AI built in, not bolted on
The others added AI to old platforms. Mallet was designed around it from day one.
Live in a day, not a quarter
Point your number at Mallet and take your first call the same afternoon. No onboarding project.
| Mallet | Jobber | Housecall Pro | ServiceTitan | |
|---|---|---|---|---|
| AI built in, not bolted on | ✓ | Add-on (2024) | Add-on (2024) | Layered on (2022) |
| All-in-one platform | ✓ | ✓ | ✓ | Many features cost extra |
| Crew updates jobs by text | ✓ | — | — | — |
| Scales solo → large fleet | ✓ | Small business | Small business | Enterprise-focused |
| Up and running same day | ✓ | ✓ | ✓ | Weeks of onboarding |
| Half the price, guaranteed | ✓ | — | — | — |
Already on Workiz, FieldPulse, ServiceM8, or Service Fusion? Same story — more software, more add-ons, more money. Mallet does it all, for half.
The guarantee
Whatever you're paying Jobber, Housecall Pro, or anyone else, Mallet is half.
The same all-in-one platform, with AI built in — for half the bill. In writing.
Get early access
Be first in line.
Join the waitlist and we'll get you set up before we open the doors to everyone.
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